Ez115 Privacy Policy — Our Commitment to Your Data
Ez115 takes every piece of information you entrust to us seriously. This Privacy Policy explains transparently how we collect, use, store, and protect the data of Malaysian users on our platform.
Effective date: 1 January 2026
Information We Collect from You
When you register and use the ez115 platform, we collect various types of information to ensure our services run smoothly and securely. The categories of information collected are as follows:
Your full name, phone number, email address, date of birth, and username as provided during registration. This information is used to verify your identity and manage your account.
Details relating to deposit and withdrawal transactions in Malaysian Ringgit (RM), including payment methods used such as FPX and Touch 'n Go eWallet. Full card numbers or bank account information are not stored directly by ez115 — these are processed through a secure payment provider.
Device type, operating system, phone model, browser version, IP address, and general location data. This information is collected automatically to ensure the platform works correctly on your device and to detect any suspicious access.
Activity records on the platform, including games played, session duration, betting preferences, and transaction history. This data helps us improve the user experience and detect unusual activity patterns.
Why We Need This Information
Account information is used to process registrations, verify logins, manage deposits and withdrawals, and respond to customer support enquiries. Without this information, we are unable to provide you with a secure and personalised service.
Device data and usage patterns are analysed to detect unauthorised access attempts, fraud, or activity that violates ez115's terms of use. This keeps all users protected from security threats.
We use your phone number and email to send transaction notifications, account security alerts, and relevant promotional information. You can opt out of marketing communications at any time via your account settings.
Anonymised usage data is analysed to understand how users interact with the platform, identify areas for improvement, and ensure the interface remains user-friendly across all devices.
Cookie Usage and Session Tracking
Ez115 uses cookies and similar tracking technologies to enhance your browsing experience on the platform. Cookies are small text files stored on your device when you visit our platform.
There are two main types of cookies we use:
- Essential Cookies: Required for core platform functions such as maintaining your login session, saving language preferences, and securing transactions. These cookies cannot be disabled without affecting platform functionality.
- Analytics Cookies: Used to understand platform usage patterns on an aggregated, anonymised basis for improvement purposes. Data collected is not linked to any individual user's identity.
You can manage cookie settings through your internet browser. Please note that disabling certain cookies may affect your experience on the ez115 platform.
Data Retention, Security & Third-Party Sharing
How We Store and Protect Your Data
All ez115 user data is stored on servers protected with SSL encryption and multi-layered security measures. Access to user data within our internal systems is restricted to staff who require it to carry out their official duties only.
Your data is retained for as long as your account remains active or as long as necessary to provide our services. Once an account is closed, data will be kept for the minimum period required under applicable Malaysian law before being securely deleted.
Third-Party Sharing
Ez115 does not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share necessary data with:
- Payment gateway providers for processing deposit and withdrawal transactions in RM
- Game providers that operate the games available on our platform
- Relevant authorities when required by law or court order
- Third parties that assist in detecting fraud or unlawful activity to protect all users
All third parties working with ez115 are bound by strict confidentiality agreements and are required to use such data solely for the specified purposes.
- SSL encryption for all communications
- Internal access restricted to relevant staff only
- Continuous security monitoring
- Payment data is processed through a secure gateway
- Information is not sold to third parties
Your Rights as an ez115 User
You have the right to request a copy of the personal information we hold on your account. Requests can be submitted via our support email and will be processed within a reasonable timeframe.
If any personal information we hold about you is inaccurate or outdated, you have the right to request a correction. Log in to your account or contact ez115 support to make the necessary changes.
You have the right to request deletion of your personal data under certain circumstances, subject to applicable legal retention requirements. Contact our support team to discuss such a request.
Policy Changes and How to Contact Us
Ez115 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or operational requirements. Users will be notified of any significant changes via in-platform notifications or email. It is the user's responsibility to review this page periodically.
Continued use of the ez115 platform following any published changes to this Privacy Policy constitutes acceptance of the updated policy. The effective date at the top of this page will always reflect the latest version of this document.
If you have any questions, concerns, or requests regarding your data privacy at ez115, we encourage you to reach out to our support team directly. We are committed to responding to every query transparently and in a timely manner. For other general enquiries, you may also visit the FAQ us.
Email: [email protected]
Response time: 1–3 business days
Your Data Is Safe Here — Get Started with Confidence
Ez115 is built on trust. Register a free account today or check our FAQ to find out more.